Terms of service

Acceptance of terms

By accessing and using the ED Machines Group website, you acknowledge that you have read, understood, and agree to be bound by these terms of service. If you do not agree with any part of these terms, you must not use this website. These terms constitute a legally binding agreement between you and ED Machines Group.

Use of the website

This website is provided for informational purposes only. It is not an ecommerce platform. You may not purchase products directly through this site. All enquiries regarding Epiroc equipment, parts, and services must be directed through our official WhatsApp channel. The content on this site is subject to change without notice.

Intellectual property rights

All content on this website, including text, graphics, logos, images, and software, is the property of ED Machines Group or its licensors, including Epiroc. The Epiroc name and logo are registered trademarks. You may not reproduce, distribute, or create derivative works from any material on this site without express written permission.

User conduct

You agree to use this website only for lawful purposes. You must not use this site to transmit any harmful code, attempt unauthorised access, or engage in any activity that could damage or impair the website's functionality. We reserve the right to restrict access to any user who violates these terms.

Third-party links

This website contains links to third-party services, including WhatsApp. ED Machines Group does not control these external platforms and is not responsible for their content or privacy practices. Your use of WhatsApp is governed by WhatsApp's own terms and privacy policy. We provide these links solely for your convenience.

Disclaimer of warranties

This website is provided "as is" without any representations or warranties, express or implied. ED Machines Group makes no warranties regarding the accuracy, completeness, or reliability of the information presented. We do not warrant that the website will be available uninterrupted or error-free.

Limitation of liability

To the fullest extent permitted by Malaysian law, ED Machines Group shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website. This includes loss of data, loss of profits, or business interruption, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless ED Machines Group, its directors, employees, and affiliates from any claims, damages, or expenses arising from your use of this website or your violation of these terms of service.

Governing law

These terms of service are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Changes to terms

ED Machines Group reserves the right to modify these terms of service at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after any modifications constitutes acceptance of the revised terms. We encourage you to review this page periodically.

Contact information

If you have any questions about these terms of service, please contact us through our official WhatsApp channel or via the contact details provided on our website. We are committed to addressing your concerns promptly and transparently.